In the latest episode of our podcast, Engaging Experts, our CEO and Co-Founder, Russ Rosenzweig, sits down with Rise25 co-founder John Corcoran to discuss what happens after Round Table Group helps place an expert. The job of an expert witness search and referral firm doesn’t end with placement but continues throughout the retention. Round Table Group does everything in our power to ensure that legal teams achieve success with their experts, which requires personal check-ins, CLE (Continuing Legal Education) programs, and more.
Some attorneys approach collaboration with an expert search firm with some fear related to ensuring a smooth process. Many legal teams have had the unfortunate reality of a billing dispute with an expert or realized that there isn’t a good fit with an expert that has already been retained. Round Table Group understands this apprehension, which is why our work doesn’t end with placement.
Russ states, “All too often, clients may think that once an expert is engaged through Round Table Group, it’s kind of the end of our role and just the very beginning of the attorney’s role. That’s not the case. We stay with our clients every step of the way, even in the post retention context.”
This is a major point of pride for our firm. From the start of the search process, we ensure that the engagement itself gets solidified very quickly and flawlessly. We consider it our responsibility to ensure that our clients are happy from start to finish. In some cases, this means ensuring deadlines are met and assisting with project management when our clients don’t have time for it. This is an optional augmentation of our standard work, but we always offer it if the need exists.
It is so important that our experts exceed expectations, and that we do not leave our client high and dry. We have developed an unparalleled ability to understand what issues an attorney is facing and getting the expert on the line to arrive at a compromise. This is really the essence of post retention work, and it is a skill that Round Table Group has developed over the last 25 years.
To learn more about Round Table Group and our unique services, take a listen to this week’s podcast here. You can also go to roundtablegroup.com for more information.