Expert advises financial institutions, non-bank financial service providers, and corporations on payments services, enterprise payments services and initiatives, online services, and related financial service industry initiatives such as business strategy, product positioning, and market entry. With more than 25 years of experience in financial services, expert has expertise in electronic bill and invoice presentment and payment services, emerging Internet payment and funds transfer services, the ACH network, debit cards and networks, fraud detection and risk management, remittance transfer and walk-in payment services. Expert is active in standardization bodies associated with her field.
Previously, expert has held senior manager and line of business director for banking and payment institutions. Expert has also managed consulting groups in the financial services sector.
Expert holds an M.B.A. from the University of Maryland – Salisbury and holds a B.A. degree in Economics and Business Administration from McDaniel College. Expert is a permanently certified cash manager (CCM),and received accreditation from the Association of Financial Professionals in 1986.