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Operations Management Expert #38508

I have 37 years of experience, and specialize in the field of operations, technology and innovation management with specific knowledge in the areas of new product and new service development, operations strategy and operations-embedded training. I have published on such topics as new product development, specification management, complex innovation process, make-to-concept, international joint venture, simulating operations, open case approach and solution-oriented business development model. I have testified 50 times on topics such as operations process design and improvement, new product and service development and performance enhancement.

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