eCommerce and Database Expert Witness #2519
Expert has over 27 years experience in computer science and software development for network & telephone communications. He has 13 years of industry experience with Telecommunications, Computer Telephony Integration (CTI & VoIP), network architecture, and Internet IP protocols. He has 15 years experience in LAN/WAN network communications, including ATM, Frame Relay, and Ethernet. He has extensive experience in commercial call center applications relating to customization and integration of Interactive Voice Response (IVR) systems, service order, and workforce automation.
He has also been a technology consultant and industry speaker for the telecom and E-commerce industries. Expert has been retained for 14 cases as an expert witness and has provided trial testimony, expert reports and deposition for patent and software contract litigation.
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