August 2010

Thursday, August 5, 2010 to Thursday, August 5, 2010

By attending this program you will learn effective negotiation skills and techniques by observing experts in simulated bargaining, by critical analysis of tactics and techniques, and by participating in an actual negotiation. What You Will Learn: What successful negotiators do at every stage of the negotiation process: When (and how) to use an adversarial strategy and when (and how) to select a problem-solving approach. How to differentiate (and choose) between a cooperative and competitive style. When to use argument or appeal, threat or promise, to persuade your opponent. How to get, give and guard the critical information that spells success. When (and how) to concede without losing credibility. How to use the client to advantage, control the agenda, avoid ethical traps and more.