For Expert Witnesses
                                                                                 
Building Your Business

Meet Toby Edwards, Director of Expert Services

Posted on June 21, 2009 7:04 PM |Permalink |TrackBacks (0)

World Class Expert Witness Service

Hello, allow me to introduce myself. I am Toby M. Edwards, VP of Operations and Director of Expert Services at Round Table Group. I have an awesome job. I get to work with experts every day. I love talking to experts, they always have such interesting backgrounds and fascinating stories. I'm lucky that so much of my career involves working with them.

I head the team of Expert Services Coordinators; full-time, highly trained professionals whose sole purpose is to assist RTG Experts in a responsive and timely manner. The Team fields scores of calls every day, and hundreds of email covering just about any question concerning our experts, from the simple "How do I update my profile" to the more complex requests, such as reviewing CVs and advising on average billing rates, to checking on current invoices and payments.

I started out as a researcher here at RTG back in 2003, doing thorough and rigorous research every day to find the most talented experts, and working with those experts to present them to our clients for expert witness consulting gigs. It was a terrific job, and I bring those experiences with me every day now that I work solely with Expert Services. The big difference between then and now is that in Expert Services, we do so much more than just connect experts and clients. Our responsibility is to ensure that every RTG expert is supported and provided with world-class customer service.

Working with RTG is much more than just getting a profitable consulting gig with a top law firm; it's also about having a committed and professional Expert Support Network at your fingertips. I look forward to working with you.

 

 

Tags
Billing Rates
blog
Customer Service
Expert Witness
expert witness consultant
Invoicing
resume

0 TrackBacks
Listed below are links to blogs that reference this post: Meet Toby Edwards, Director of Expert Services

TrackBack URL for this entry:
http://www.roundtablegroup.com/movabletype/mt-tb.cgi/267

Post a comment

 
 

Request Membership
Call Us
(202) 595-1338
About This Post

This page contains a single entry by Toby Edwards posted on June 21, 2009 7:04 PM.

Round Table Group Launches New Expert Witness Newsletter was the previous post in this blog.

Expert Witness Billing Rates, Part Deux is the next post in this blog.

Find recent content on the main index or look in the archives to find all content.